DELIVERY

We endeavour to deliver your purchases within 2 weeks (hopefully sooner depending on stock levels) however sometimes our suppliers have a backlog of orders or are awaiting a shipment and delivery could take longer.  If this is the case, then FURNISH ONLINE will contact you ASAP and guarantees a full refund (if this is preferred) and/or we will advise of the delay details.  Please feel free contact us  if you would prefer to check availability prior to ordering.

PLEASE NOTE: When delivery prices are quoted as metro Brisbane, Sydney and Melbourne etc it means within 30kms of the city centre.

All deliveries will be completed by Northline Freight, SADLEIR or TNT and require someone to be home to help assist the driver for receiving your delivery, we do this to minimize cost of delivery for the customer.   Delivery defines a one man drop off service within the advised time frame to a ground floor location where someone will be available to receive the delivery.  This does not include removal of old furniture or wrapping.

PAYMENT METHODS

If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept Mastercard, Visa via PAYPAL or if you would prefer, you can contact us with your credit card details.    We also accept BPAY payment or Direct Deposit, contact us and we shall provide the details.

FREIGHT AND DELIVERY CHARGES

Delivery charges calculated on our website are for delivery of items to metropolitan Brisbane, Sydney and Melbourne.   Please contact us for quotes to other areas.

Smaller items are delivered Australia wide via Australia Post Express Postage Bags. If you live outside of these metropolitan areas, a number of quotes will be obtained by freight companies and the delivery will be quoted on.  We will notify you of the relevant delivery charge, to your area, within 12 hours of placing your order or receiving an email from you requesting a quote.  You can then decide if you wish to proceed with your order.  

CAN YOU USE YOUR OWN FREIGHT COMPANY OR PICK ITEM UP?

Yes.  Some suppliers allow pickup from their warehouses.  If so, we can provide you with the Dimensions and Weight of an item along with the collection address and you can arrange your own pickup/delivery if you wish.

This can be handy if you are in a fairly rural area but know of a Freight Company that delivers to your area and is often cheaper that the well-known Freight Companies.  FURNISH ONLINE delivers throughout Australia and delivery costs are based on delivery within Australia.

WE DO NOT HAVE A FREIGHT CALCULATOR ON THIS SITE AS MANY OVER CHARGE ... HENCE WE SOMETIMES ASK FOR YOUR POSTCODE SO WE CAN SOURCE THE CHEAPEST QUOTE FOR YOU.

 

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